Our response times vary by contact method:
• Live Chat: Instant connection with a sports insights specialist
• WhatsApp/Telegram: Typically within 5-15 minutes during peak hours
• Email: Comprehensive response within 1-2 hours
For urgent matters related to sports predictions or time-sensitive inquiries, we recommend using our live chat for immediate
assistance.

To help us resolve your issue quickly, please include:
• Your username or registered email address
• Detailed description of your sports insights question
• Specific match or player you're inquiring about
• Any relevant screenshots that might help us understand your issue
• Steps you've already tried to resolve the issue
For technical issues, include your device type, browser, and operating system version.

Yes! Our premium subscribers receive personalized predictions based on:
• Your preferred sports and leagues
• Historical prediction accuracy preferences
• Specific player or team focus areas
• Risk tolerance for predictions
Contact our support team to upgrade to a premium account and receive customized sports insights tailored to your preferences.

We take prediction accuracy seriously and have a dedicated team to review feedback:
• Contact us through any support channel with "Prediction Feedback" in the subject
• Include the match ID, date, and specific prediction in question
• Provide any relevant statistics or information that contradicts our analysis
• Our analytics team will review and respond within 24 hours
All feedback helps us improve our prediction algorithms and models.